General Terms & Conditions


We aim to provide 100% customer satisfaction. Should you be unhappy with your purchase then it may be returned in its original condition and unused within 7 days for a full refund.

This does not affect your statutory rights.


All products are guaranteed for a period of one year from the date of purchase. DIY Play will replace any item that is deemed to be faulty provided that it is returned to us with proof of purchase.

Privacy Notice

We are committed to protecting your privacy.

This website uses cookies to remember returning customers.  NO credit card details are stored online and out website does not remember them.

We will never pass on your email address to anyone.

The type of information we will collect about you includes:

Your name, your address, your phone number and your email address.

The personal information which we hold will be held securely. If you have any questions/comments about privacy,  you should email us. This does not affect your statutory rights as a consumer.